Privacy Policy

Last updated: February 2026

The website pascaleboulais.ca is operated by Pascale Boulais, social worker. This privacy policy describes how your personal information is collected, used and protected when you visit this site, in compliance with Quebec's Law 25 (An Act to modernize legislative provisions as regards the protection of personal information).

1. Personal Information Collected

We only collect information that you voluntarily provide through the contact form:

  • Full name
  • Email address
  • Phone number (optional)
  • Subject and message content

No personal information is collected automatically without your explicit consent.

2. Use of Information

The information collected is used exclusively to:

  • Respond to your inquiries or appointment requests
  • Follow up on your communication
  • Improve the quality of our services and website

Your information is never sold, rented or shared with third parties for commercial purposes.

3. Cookies

This site uses cookies to improve your browsing experience. In compliance with Law 25, no non-essential cookies are placed before obtaining your consent.

Types of cookies used:

  • Essential cookies: necessary for the site to function (e.g., remembering your cookie consent choice)
  • Analytics cookies (Google Analytics): used only if you accept cookies. These cookies help us understand how visitors use the site (pages visited, visit duration, traffic sources) in order to improve its content and performance. Data is collected in aggregate form by Google. For more information, see Google's Privacy Policy.

You can manage your cookie preferences at any time through your browser settings. Deleting cookies may affect certain site features.

4. Third-Party Services

This site uses third-party services whose respective privacy policies apply:

  • Formspree: processes contact form submissions. Data is transmitted securely and is not retained beyond what is necessary.
  • Google Maps: displays maps to locate our service points. Google may collect data in accordance with its own privacy policy.
  • Google Analytics: web traffic analysis tool. Activated only after you consent to cookies. Google may collect data (anonymized IP address, pages visited, device used) in accordance with its Privacy Policy.
  • Cloudflare: hosting and content delivery network (CDN). Cloudflare may collect technical data (IP address, request headers) for security and performance purposes.
  • Psylio: external appointment booking platform. Your use of Psylio is subject to their own terms of service.

5. Data Retention

Information collected through the contact form is retained for the time necessary to process your request, then securely deleted. No client database is maintained on this site.

6. User Rights

In accordance with Law 25 and Quebec legislation on the protection of personal information, you have the following rights:

  • Right of access: view the personal information we hold about you
  • Right of rectification: request the correction of inaccurate or incomplete information
  • Right of deletion: request the erasure of your personal information
  • Right to withdraw consent: withdraw your consent to the collection or use of your information at any time

To exercise any of these rights, please contact us by email.

7. Security

We take reasonable measures to protect your personal information against loss, theft, unauthorized access, disclosure or modification. The site uses the HTTPS protocol to secure communications.

8. Responsible Person

For any questions regarding this privacy policy or to exercise your rights, please contact:

Pascale Boulais, S.W.
Email: info@pascaleboulais.ca

9. Changes to This Policy

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. The date of the last update is indicated at the top of this page. We encourage you to review this page regularly.